Critical incidents can occur suddenly and may cause severe trauma to staff and the wider community. At Peak, we understand the immediate to long-term impacts of trauma and can provide a service that is sensitive to acculturative stress in  line with the many experiences of Aboriginal and Torres Strait Islander people. Peak's goals are aligned with our model of Response + Recovery + Regularity + Referral.   The services we provide are (but are not limited to):

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• Immediate response to traumatic events through early intervention counselling and support.

• Assisted recovery with regularity which includes:

  • follow up services seven days after a traumatic incident,

  • assessment, and coping strategies,

  • case management, etc.,

  • and check-in one month after the traumatic event.

• On-going support is provided upon request and referral to specialised services if required. 

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At Peak Social Work we will always confer with employers and their employees. 

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